Copay assistance question
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Against instructions, CVS Specialty Pharmacy used copay assistance on file, rather than charging my credit card for an expensive medication. They admitted the error and corrected it - which means I’ve met my deductible. They also backdated this to the date of service, Jan 2. However, I had a couple of doctors appointments in the meantime, and even though my deductible had been met \*before\* these appointments - I now have pending charges that have not been paid yet. How do I handle this situation? Will my insurance reprocess these claims?
Details
- Subreddit
- r/HealthInsurance
- Author
- u/carolinababy2
- Posted
- Feb 12, 2026 at 1:52 AM UTC
LeadScore: 10
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